Privacy Policy

1. Introduction

Welcome to Botfolio ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at botfolio.space.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address (during account registration)
• Business documents, website content, and notes you provide
• Messages sent to AI chatbots and contact details provided during conversations
• Payment information (processed securely through Razorpay - we do not store card details)
• Preferences and settings you configure

We also automatically collect certain information when you use our service:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, device type)
• Cookies and similar tracking technologies
• Usage analytics to improve the service

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Botfolio platform
• Generate and train AI chatbots based on your uploaded content
• Process payments and manage subscriptions
• Send transactional emails and service notifications
• Analyze usage patterns and improve our services
• Respond to your inquiries and provide customer support
• Display relevant advertisements through Google AdSense
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze traffic and usage patterns
• Serve personalized advertisements via Google AdSense

Google AdSense: We use Google AdSense to display advertisements. Google uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ad Settings.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Supabase: Database and file storage provider
• Google (Gemini API): Embeddings and AI processing for chatbot responses
• Resend: Transactional email delivery
• Chatbot owners: Messages, conversation analytics, and contact details submitted to their assistant
• Razorpay: Payment processing
• Vercel: Frontend hosting
• Render: Backend hosting
• Law enforcement or government bodies when required by law

All third-party service providers are bound by their own privacy policies and data protection agreements.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Uploaded portfolio files are deleted from our servers when you delete your portfolio or close your account.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@botfolio.app.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• 📧 Email: privacy@botfolio.app
• 🌐 Website: Contact Form